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Chris and the team at Custom Tub & Tile are absolutely amazing. I purchased a home where the previous owner had tried to resurface the tub themselves, and it started peeling the day we moved in. The customer service is great, the whole office staff was very friendly, and made sure to keep me informed. Carlos came in early, and had the job completed a lot quicker than I expected, but without sacrificing quality. My old, mauve/pink tub is now a beautiful, bright white, matching the rest of the bathroom.
I recently had my tub resurfaced by this company and I will say the product did not disappoint! The tub looks brand new. I would have given them 5 stars if the process had been a little more smooth. We only had one day available to get the project done due to the property being a rental property so I scheduled a few weeks in advance accordingly. The office called back and changed the appointment time the week of (no big deal). The morning of the appoint I get a call and a text from the technician that he is 15minutes away from the property when I live 45 minutes away and it was 1.5hrs before our scheduled appointment. It was clear the office changed the appointment with me but not the technician. The technician Carlos was AWESOME and so patient as we hurried over to meet him. He did a great job! He was also very kind, courteous and professional.
We selected Custom Tub and Tile based upon a referral of a friend and we
were not disappointed. They gave us a good price and did a great job
refinishing our two bathtubs.
They gave us a arrival time of 8am-10am. The morning of they sent a text
stating the technician was enroute and he arrived right at 8am.
He was very polite, professional and respected our home. When he completed the job
(around 4:00PM) the bathrooms looked just as they did when he arrived, except for
the shiny new bathtubs.
Bathtub Resurfacing Reviews for Maryland
At Custom Tub and Tile Resurfacing, we’re proud of what we do. When we can totally transform the look of your tub or shower and make your bathroom look new again at a fraction of the price of replacement, we know we’ve done our job right. Your satisfaction is important to us, and we know the only way to grow our business is to deliver top-quality service every time. Word of mouth from our satisfied customers has helped us expand our customer base across Maryland since we started our company in 2009.
After we’ve completed a bathtub or shower base refinishing, we always sit down and discuss the results with our customer. We want to make sure you’re completely satisfied and would consider us again, as well as recommend us to your friends and family.
Many of our potential customers are initially leery about bathtub resurfacing. That is because not all companies and products are equal. Bad experiences can occur:
- When people try to apply their own paint or epoxy to their bathtub and are unsatisfied with the result. Our professional tub resurfacing requires years of experience to apply, not to mention significant prep and repair work so your tub’s surface is ready for the new finish. Store-bought finishes often run, and maintaining an even, consistent thickness and finish is nearly impossible.
- When previous owners have made an attempt at repairing or resurfacing the tub or shower themselves. You’ll see this in flaking, peeling finishes that get worse over time. This can allow mold and mildew to grow, giving a black, dirty appearance. Many times, multiple repair attempts are made to try to correct resurfacing problems, which only makes things worse.
- When less professional companies cut corners performing your tub resurfacing. Some businesses will try to save time and money by not performing adequate prep and cleaning beforehand. Others will use low-quality products, or ones that aren’t adapted to the wear and tear a bathtub receives. In some cases, there will be additional charges on your bill that weren’t included upfront.
We are extremely confident in the tub resurfacing and refinishing services we provide our customers in Maryland. We’re happy to sit down with you and take the time to explain the advantages of our bathtub refinishing and how it can save you time, money and hassle over bathtub replacement.
The best way to see how we can satisfy you and your expectations is to hear from our many satisfied customers. We invite all of our customers to provide feedback, including these video testimonials. You’ll hear why these customers chose Custom Tub and Tile resurfacing for their tub refinishing and what their experience was like.
Thanks to this feedback, we know that we’re providing real value to our customers. As a leading Maryland bathtub resurfacing company, we want to keep growing our business and maintain our lead over our competitors. Take a few minutes and watch these video reviews to see firsthand what a difference a professional tub refinishing can make. These are actually customers like you, who were eager to revamp their bathtubs without spending a fortune, and will share with you their thoughts.
Once you’ve watched these videos, we invite you to give us a call with any questions you might have. Our friendly sales staff will take the time to answer your questions and give you the information you need. You can also click on our handy online cost estimator to see how much it would cost to have your tub or shower base refinished. We look forward to watching YOUR video on how happy you are with your bathtub resurfacing!
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